handling your personal information we receive from you for the purpose of
providing optimized services and maximum comfort, we La Viola fully
acknowledge and understand the importance of your personal information and
handle them in an appropriate manner in compliance with all laws and
regulations concerning personal information.
Acquisition of Personal Information
In acquiring personal information, we always clarify the purpose of use and our contact for inquiries and adhere to a lawful manner in every aspect of acquisition.
Use of Personal Information
your personal information in relation to products and services provided by us
or other entities supporting our business (hereafter
“Subcontractors”) only upon obtaining your consent and exclusively
for the purpose of improving our services. Personal information provided by
you will not be disclosed to any third party unless the disclosure is:
1. Made under your consent;
2. Necessary for the protection of someone’s life, physical safety or asset;
3. Compulsory under law; or
4. Made to a Subcontractor bound by a Nondisclosure Agreement with us in advance and to the extent necessary for it to complete its tasks commissioned by us.
Management of Personal Information
designate our Customer Relationship Management Section as our Personal
Information Manager and periodically conduct inspections to check the
operation of the personal information management framework. For the purpose
of appropriate management of personal information, we establish Personal
Information Protection Rules based on personal information laws and
regulations and, through the observation of these Rules, ensure all
employees’ commitment to adequate handling of personal information and
strictly control their use to prevent divulgence to any third party.
Furthermore, we supervise employees and Subcontractors engaging in our
business as necessary and as appropriate.
Compliance with Laws and Regulations Concerning the Protection of Personal Information
comply with laws, regulations and guidelines applicable to the handling of
personal information and exert our best effort for the appropriate handling
of personal information.
Contact for Inquiries, Complaints and Requests
For any inquiries, complaints, requests for disclosure, etc. concerning your personal information, please contact us at:
138 Takatsuji-Omiyacho, Shimogyo-ku, Kyoto 600-8387
Business hours 9:00～17:00(closed on Saturday, Sunday & Holidays)